Legal Notice

1. Service Provider Details

In compliance with general transparency requirements and applicable Spanish and EU information society services regulations (LSSI-CE), the details of the service operator are set out below:

2. Scope & Purpose

This Legal Notice governs access, browsing and use of lugchat.com (hereinafter "LugChat" or "the Website"), which provides an AI-powered SaaS platform for simulated livestream chats, audience animation and video production workflows.

By accessing or using LugChat, you agree to comply with this Legal Notice and our applicable Terms & Conditions.

3. User Conduct and Liability

Users agree to use LugChat in a lawful, ethical and responsible manner, avoiding prohibited conduct such as unlawful impersonation, generating defamatory or harassing content, or tampering with platform security.

The operator accepts no liability for temporary service outages, network interruptions, or misuse of generated outputs by third parties.

4. Intellectual Property

All rights in the software architecture, design, code, brand name and graphical elements of LugChat belong to its creator and operator, or are used under valid open-source licenses. Unauthorised copying or reverse engineering is prohibited.

Users own and retain rights to the exported video and JSON files generated under their account in accordance with our Terms.

5. External Links

Any references or links to third-party services (such as Twitch or Kick) are provided for technical convenience. LugChat is independent and not affiliated with these third parties.

6. Governing Law & Jurisdiction

This website and its legal notices are governed by Spanish and European Union law. Any disputes shall be submitted to the courts of Zaragoza, Spain, subject to statutory consumer protection provisions.